Subscription Terms

"Yaga Lifestyle" provides a subscription service. By subscribing to our service, you have confirmed that you accept our Terms of Service.

Your subscription will automatically renew on a recurring basis at which time your credit card will be charged automatically for the subscription products until you cancel your subscription. Taxes and shipping fees may apply.

You may cancel your subscription at any time from the Subscriptions section of your account.

Updating billing information

To update payment information:

  1. Login to the customer portal.
  2. Click the Payment Methods tab.
  3. Click Add new payment method and enter the payment method details.
  4. Add payment method in the customer portal
  5. Click the Subscriptions tab and click Edit on the subscription to be updated.
  6. Select Payment method on the left hand side below Shipping address.
  7. Select payment method in the customer portal.
  8. Return to the Payment Methods tab, expand the old payment method and click Remove payment method.
  9. Remove payment method on the customer portal.
  10. If you used PayPal as your payment gateway, you can edit the payment method in your PayPal settings. Otherwise, you need to cancel the subscription and start a new subscription via checkout.

 

Updating shipping information

Update shipping address for a specific subscription

You can update the shipping address for a specific subscription.

  1. Login to your customer portal.

  2. Click on Subscription.

  3. Click Edit on the subscription you want to update.

  4. Scroll down to Shipping Address.

  5. Click the arrow to expand.

  6. Select one of the other shipping addresses.

Please note this only affects the shipping/delivery address, this does not update billing information related to the method of payment.

 

Update an existing shipping address

You can update existing shipping addresses from the Shipping tab:

  1. Login to your customer portal.
  2. Click on Shipping. This will display all shipping addresses on your customer account.
  3. Click the link on a specific address will allow you to update it as needed or click on the Add New Shipping Info button to add an address.

 

Skipping a delivery

Log in to your customer portal to skip a delivery.

  1. Click the Delivery Schedule tab to see all upcoming deliveries for your subscriptions.
  2. Click Skip next to the delivery you would like to skip. If you want to unskip a delivery, click Unskip next to the order.

 

Editting your next order date

Login to your customer portal to adjust the order date:

  1. Click Subscriptions and then click on Edit.
  2. You will be taken to a page where you can edit the next order date for your subscription.
  3. Once you select the new charge date you can click on the Update next shipment date.

 

Adding a one-time product to a subscription

One-time products can be added to your subscription order. Login to your customer portal to add products:

  1. Click the Subscriptions tab and select Edit next to the subscription you want to add a product to.
  2. Hover over the product you want to add and select Add one-time. This automatically adds the product to your shipment.
  3. You can also add one-time products using the Add a Product button on the Subscriptions tab.

To manage or delete a one-time product: Click the Delivery schedule tab, then select Manage add-on.

 

Cancelling a subscription

In order to cancel your subscription, you will first need to log in to your account.

  1. Login to your customer portal.
  2. Click Subscriptions and Edit.
  3. Scroll down to the bottom of the page and click on the Cancel Subscription. If required provide a cancellation reason and confirm the cancellation by clicking Proceed.

 

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